Delete your KiDig account

You can request the deletion of your KiDig account at any time — in the app or by email. We confirm the deletion by email and carry it out within 30 days.

In the app

Open your Profil in the KiDig app.
At the very bottom, tap Konto löschen (delete account).
Confirm with Löschung beantragen (request deletion).

By email

Write to support@kidig.de with the subject “Account deletion” — please from the email address you log in with, and name your facility.

What is deleted

Your login: email address and password
Your profile picture and personal settings
App usage data linked to your account

What your facility has to keep

Working times, vacation and sick days and contract data are part of your employer's records. Your facility has to keep them for the statutory retention periods; they therefore stay with the facility and are deleted once those periods end. Your facility manager can answer questions about this.

For facilities and providers

To delete the account of a whole facility, write to support@kidig.de. After the contract ends, the data is deleted in line with the statutory retention periods.